About Us
Legend Tacticals
Chicago, IL, USA
Our Goal
From the time we began to formally state our operational goals, Customer Satisfaction has always been #1. There aren’t many companies in our industry that measure Customer Satisfaction, so we benchmark with the best internet companies in America and I am pleased to say we are right there with them.
Great Customer Satisfaction is no accident; it’s the result of planned and methodical execution of all things important – of listening to Customers and of continuously improving. At Legendtacticals, we became ISO 9001 registered in 2008, adopted the Malcolm Baldrige National Quality Award Criteria in 2006, and set a goal to apply for and improve enough to receive the award in 2009. We applied for and received the Missouri Quality Award (a Baldrige-criteria state program) in 2008, and applied for and received the Malcolm Baldrige National Quality Award in 2009, meeting the goal we set in 2006. DiscreetGunShop’s journey of continuous improvement doesn’t end there; in 2015 they earned, for a second time, both the Malcolm Baldrige National Quality Award and Missouri Quality Award. Those of you in management, engineering, or operations know the significance of ISO and Baldrige to Customer Satisfaction.
Our Mission
Any business is hollow and directionless without a mission. We started this online gun store because we wanted the firearms enthusiasts to have a better experience to get their next gun online. Our mission is to expand the distribution of firearms all over the United States and be known as one of the trusted online gun shops.
Our Vision
We aim to spread our business internationally and raise awareness about the safe use of firearms. Undoubtedly, we have a long journey ahead, and we intend to learn and grow from whatever it entails. After all, we crave firearms as much as you do.
Hurry Up and Place Your Order Now!
To provide a wide range of firearm products at the comfort of the home, we at Legend Tactical work hard to make sure our customers are satisfied with our service and the quality of guns. In case of any queries, head over to customer care service and register your problem. We also believe there is always room for improvement. Feel free to share your thoughts and experiences of shopping with us and help us get better. Happy you mean happy us.
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